Privacy Policy
Effective Date: 17.10.2024

At Jinx LLC, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services.

  1. Company Information
    Jinx LLC
    Oktomvriska Revolucija br.22a lok3
    Kumanovo, North Macedonia
    For privacy-related inquiries, contact us at: contact@jinxpedals.com

  2. Personal Data We Collect
    We collect the following personal information:

    • Name and Email Address to process orders and provide customer support.
    • Payment Information for transaction processing.
    • Shipping Address to fulfill and deliver your order.
      We also use cookies and tracking technologies (e.g., Google Analytics) to gather browsing data to improve website functionality and for marketing purposes.

  3. Purpose of Data Collection
    We collect and process your personal data for the following reasons:

    • Order Processing: To ensure your product is delivered efficiently.
    • Customer Support: To provide you with assistance when needed.
    • Marketing: With your consent, we may use your purchase history to offer you personalized marketing communications. We may send marketing emails when we launch new product lines or periodically when we release educational material related to our products.

  4. Data Sharing
    We share your personal information only with trusted third parties:

    • Payment Processors (e.g., Banks) to process your payments.
    • Shipping Companies (e.g., DHL, FedEx, UPS) to deliver your products.
      We do not sell your personal data to third parties or share it with advertisers.

  5. Data Retention
    We retain your personal data for a maximum of 1 year or as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Once the data is no longer needed, we securely delete or anonymize it, unless retention is legally required.

  6. Your Rights
    You have the following rights regarding your personal data:

    • Access: You can request access to your personal information.
    • Update or Delete: You may update or request deletion of your data.
    • Withdraw Consent: You can withdraw consent for data processing at any time, such as unsubscribing from marketing emails or adjusting cookie preferences.
    • Object to Processing: You have the right to object to processing based on legitimate interests.
    • Data Portability: You can request to receive your personal data in a structured, machine-readable format.
      To exercise any of these rights, please contact us at contact@jinxpedals.com or use the Contact Form on our website’s Contact Page.

  7. Data Security
    We use industry-standard security measures to protect your personal information, including encryption, SSL certificates, and secure servers. We may also use trusted third-party service providers for additional data security where necessary.

  8. International Data Transfers
    We transfer personal data internationally as part of our services, including:

    • To cloud storage providers or hosting services located outside of North Macedonia.
    • To third-party service providers, such as payment processors and shipping companies, for efficient processing and delivery of your orders.
      For these transfers, we ensure that your personal data is protected by following applicable data protection regulations, including the use of Standard Contractual Clauses (SCCs) or other safeguards approved under the GDPR.

  9. Cookies and Tracking
    We use cookies for the following purposes:

    • Functional: To ensure the website operates smoothly.
    • Performance: To analyze website usage and improve functionality.
    • Advertising: To provide personalized advertising based on your preferences.
      You can opt out of non-essential cookies by adjusting your cookie settings in the pop-up banner on our website. Essential cookies, required for site functionality, cannot be disabled. Cookies are stored for varying durations depending on their type, with some lasting for a session and others for up to a year.

  10. Children’s Privacy
    Our services are not directed at children under the age of 16, and we do not knowingly collect personal data from minors. If we become aware that a child under the age of 16 has provided us with personal information without parental consent, we will take steps to delete that information.

  11. Changes to the Privacy Policy
    We may update this Privacy Policy occasionally. Any changes will be communicated via email or through updates on our website. The date of the most recent update will be posted at the top of the policy.

  12. Legal Basis for Processing (GDPR Compliance)
    We process your personal data based on the following legal bases:

  • Consent: When you have given your explicit consent, for example, when subscribing to our newsletter.
  • Contractual Necessity: To fulfill our contractual obligations to deliver your order or provide customer support.
  • Legitimate Interests: For the improvement of our services, fraud prevention, or marketing purposes, unless your rights override these interests.
    You will be notified through email if any changes in the legal basis for processing occur.
  1. Marketing and Communications
    We send marketing emails and newsletters only with your explicit consent. You may opt out of these communications at any time by updating your preferences in your user profile or clicking the unsubscribe link in the email. We may send marketing emails when we launch new product lines or periodically when we release educational material related to our products.

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